The main thing to remember is to stay calm and think about the process logically. First, contact your insurance company to find out if they will cover the repair or replacement of your windshield. Most insurance companies provide for free chip repair in their plans. If this is the case with your insurance company, reputable glass repair shops such as Deals Glass Service and Kimble Glass Service will come right to your doorstep to fix it. They even have the ability to completely replace your windshield at your location so you do not have to worry about carrying the automobile in to their shop and leaving it. Also, remember the insurance company cannot dictate where you must take your automobile for repair. You have the right to choose the repair shop you feel the most comfortable with.

Most cell phone customers use smart phones now and have their phone with them when a window gets broken. To make it easier to get help and get you back on the road, Deals Glass Service and Kimble Glass Service has a new mobile website. The website is easily visible on Blackberry, Android and IPhone mobile devices. You can easily access quote forms for automobile glass as well as residential glass. There are contact numbers which are “click to call” capable making it possible to click the number, which automatically dials the number for you!

The websites can be found at m.dealsglassservice.com and m.kimbleglassservice.com which are easy to remember since the “m” stands for mobile. It makes for an easily viewable, one stop shop website in time of need. Make sure to place the website address in your favorites or bookmark it in your phone so when needed it is very easy to find. Deals Glass Service and Kimble Glass Service both have mobile windshield repair and replacement services.

First, small cracks can normally be easily fixed by a reputable glass company. With the technology a well-equipped glass company can provide a more structurally sound windshield once fixed. Most insurance companies will completely pay the repair cost with no deductible. The repair can be completed quickly at your home or other location. The biggest problem with waiting to have a crack repaired is the fact that the crack will grow since the windshield heats during the day and then cools at night. This action causes the crack to grow from the expansion of the glass.

Waiting to have a crack fixed could cause the windshield to have to be replaced, which will be much more costly. If the crack becomes too large, your car may fail inspection since the crack could impede the driver’s vision. There is also the possibility of the windshield being hit again enlarging the original crack.  If you do have a cracked windshield then it is safer and less expensive to have it fixed immediately. Get a free estimate to have your cracked windshield repaired professionally.

For over 50 years Deals has been dedicated to providing excellent service to the Piedmont area, and we anticipate that our new website will further advance our goal.  With the hopes of making windshield replacement and auto glass repair more easily accessible, we have straightforward contact buttons on each page as well as phone contact information for those who want to speak with a knowledgeable professional immediately.

At Deals’ new site, you can also access information that explains the value of OEM glass and trained, certified auto glass technicians, and why a PGW ProStars shop is best for you and your automobile.  We hope this information can enlighten people to the distinct differences between glass made by the Original Equipment Manufacturer and installed by a certified technician and having aftermarket auto glass installed by an un-certified mobile-only service.

Home owners can also find out more about our residential window repair service and how Deals can remove fog that has developed inside the insulated glass unit.  With the technology of our dual valve moisture prevention system, you’ll be seeing clearly through your affected windows for years to come – guaranteed!

You may need some info about windshield repair and auto glass replacement or you want to find out if you can save with residential window repair.  Come visit the new DealsGlassService.com, find out how we can help you, and get a free quote in minutes!

Auto Insurance is an extremely competitive market with so many companies marketing their customer’s annual savings over other companies.  But often you have shopped around and annual savings aren’t making a big difference in your monthly payment.  Then how can you tell the difference in what you get from an insurance provider when you really need them?

As an auto glass shop that works with many different insurance providers every day, we have a clear perception of how each company treats it’s customers and the standards they require of the shops that do the repairs.  We are glad to know that Allstate carefully researched how repair shops that provide excellent customer service and superior repair work can save them frustration in the long run.

With this knowledge, recent internal policies have shifted preference to shops providing the highest quality service over the lowest possible price.  Deals and other shops that provide exceptional service and excellent  repair work have to appreciate the changes.  But the insured should also welcome the fact that an insurance company has taken into account their personal satisfaction with the entire claims experience.  Thanks Allstate!

Chip repair won’t cost as much or take as much time as replacement, but it should still be repaired as soon as possible.  Over just a short period of time moisture and dirt tend to accumulate in the damaged area, making it harder to repair without any visible evidence of the damage.   And without the proper attention things can quickly go from bad to worse.

Even after the initial impact the chip can quickly turn to a crack with the strain of every day driving, especially if there is more than one point of damage. Not only do road bumps and wind pressure act upon the glass while driving, air temperature can destroy a windshield just as easily.   Many times we have had customers come in to replace and windshield that had been chipped and cracked overnight.   Once a chip has spread to a crack longer than an inch or so, it can’t be safely repaired.

One must also remember that the windshield is critical to the structural integrity of the car.   Most of us wouldn’t want to drive ourselves and our families around in a car with frame damage.   So why do we drive around with damaged windshields?

If the windshield is repaired or replaced improperly, or not fully cured, it compromises the safety and structural integrity of the vehicle.  This is why is is essential that shops adhere strictly to Auto Glass Replacement Safety Standards (AGRSS) and have technicians certified by the National Glass Association (NGA).  These associations provide the standards for auto glass shops and ensure that shops and technicians keep safety and proper procedure their first priorities in every job.

When a windshield repair technician isn’t certified the consumer can’t even be sure that he or she is up to date on safety standards, or trained in the proper auto glass procedures.  Ensuring safety in windshield replacement requires an experienced and certified technician in a clean and safe environment.

Check out this Q & A page for more information about selecting an auto glass professional.

Deals Glass Services would like to congratulate Brian Hagee who recently acheived his NGA certification and John Webb who recently renewed his own NGA certification.